The sales price for each product is listed on each product page.
Fees required in addition to the product price:
- Sales tax
- Shipping fee (charged per item + tax)
Payment Timing and Method
The below credit cards are accepted:
VISA, Mastercard, American Express
Please note that cards that are not in the name of the recipient
(including maiden names, etc.) cannot be used.
- Apple Pay/Shop Pay/Google Pay
The timing of payments will depend on the contract details and expiration date of the credit card used. Please contact your credit card company for details.
Please note that use of Apple Pay, Shop Pay, and Google Pay requires registering your credit card information, etc. in advance.
Special Conditions Regarding Returns
Only defective items can be returned.
Product Delivery Date
Your order will be shipped within seven days of receiving the order, excluding major holidays such as year-end holidays.
Cancelations, Returns, and Exchanges
a) After an order has been processed, orders may only be cancelled for products that have not yet been shipped. After the products have been shipped, an order may not be canceled unless there is a reason attributable to Ichigo Estate.
b) We are unable to process returns or exchanges unless the product is defective. Further, we do not accept returns or exchanges of products more than seven days after the delivery date.
Business Name and Contact Information
Seller: THE KNOT online store
Address: The Imperial Hotel Tower, 1-1-1 Uchisaiwaicho, Chiyoda-ku,
Tokyo 100-0011. Ichigo Estate Co., Ltd.