Privacy policy

Please refer to the Ichigo Personal Information Protection Policy (https://www.ichigo.gr.jp/en/privacy_policy/) for details regarding the protection and handling of the following personal information of customers who use Our Services provided by THE KNOT online store (“Our Services”) operated by Ichigo Estate Co., Ltd. (“Ichigo Estate”):

a) Name;
b) Gender;
c) Date of Birth;
d) Phone Number;
e) Address;
f) Email Address;
g) Transaction history with Ichigo Estate;
h) Information related to login and the use of Our Services, including account ID and password;
i) Information regarding the device used by the customer and information obtained through the use of cookies, etc., including device identification information, the device’s operating system, information regarding the device’s Internet connection, location information, referrer information, IP address information, time stamp information regarding the viewed URL and date viewed, information regarding the use of Our Services, advertising identifier information assigned to each customer device, and server log information; and
j) Information that can be used to identify a specific individual by any combination of the above.

In addition to the purpose of use of personal information set forth in the Ichigo Personal Information Protection Policy, Ichigo Estate also uses the obtained personal information for the following purposes:

a) To allow customers to log in to use Our Services;
b) For the provision and operation of appropriate services for customers;
c) To execute and fulfill transactions between customers and Ichigo Estate and for other uses of Our Services by customers;
d) For customer account management;
e) For the packaging and shipping of products, etc.;
f) To bill for Our Services;
g) To notify customers regarding matters necessary for the operation of Our Services;
h) To respond to inquiries about Our Services and after-sales services;
i) To contact customers who have closed their accounts to respond to inquiries;
j) To prevent and respond to fraudulent activities;
k) To communicate with customers regarding services or programs implemented by Ichigo Estate or other Ichigo entities;
l) To authenticate users and automatically display registered information on various screens;
m) To solicit, advertise, or otherwise market Our Services via the online store or third-party media;
n) To send email newsletters;
o) To send direct mail;
p) To conduct campaigns, sweepstakes, and surveys;
q) To distribute third-party advertisements via the online store or third-party media;
r) For market research and data analysis; and
s) For the development of new services and products by Ichigo Estate.

Further, name, phone number, address, email address, product(s) ordered, order quantity, and other information of the customer are collected by Shopify Japan Co., Ltd. at the time of order, and will be handled in accordance with the Privacy Policy (https://www.shopify.com/legal/privacy) of Shopify Japan Co., Ltd.

In addition, Ichigo Estate uses SSL, an industry standard encryption method, for necessary web pages to ensure the security of data transmissions involving personal information over the Internet. Ichigo Estate also uses cookies to analyze customer browsing activity and provide appropriate services, information, and advertisements for customers.